PRIVACY POLICY

PRIVACY POLICY

Last updated: 26 July 2026

At Racing Xtreme, we are committed to protecting your privacy and handling your personal information in a transparent, secure and lawful manner.

This Privacy Policy explains how Racing Xtreme ("we", "our", "us") collects, uses, stores and protects your personal information when you visit or make a purchase from https://racing-xtreme.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

ARTICLE 1 – INFORMATION WE COLLECT

When you visit our website or place an order, we may collect certain personal information about you.

Information you provide directly

When you place an order, create an account, contact our customer support or subscribe to our newsletter, we may collect information including:

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order history

  • Payment information (processed securely through our payment providers)

  • Communications exchanged with our customer support team

Providing certain information is necessary for us to process your order and fulfil our contractual obligations.

Failure to provide mandatory information may prevent us from accepting or completing your order.

Information collected automatically

When you browse our website, certain technical information is collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Language preferences

  • Time zone

  • Pages visited

  • Products viewed

  • Referring website

  • Date and time of your visit

  • Interaction with our website

  • Cookie identifiers

This information helps us improve the performance, security and usability of our website.

Order Information

When you purchase products from Racing Xtreme, we collect information relating to your order, including:

  • Purchased products

  • Quantity ordered

  • Order value

  • Delivery method

  • Payment status

  • Tracking information

  • Refund or return requests

  • Customer service requests

Marketing Information

If you choose to receive marketing communications, we may collect information relating to:

  • Newsletter subscriptions

  • Promotional preferences

  • Marketing campaign interactions

  • Email opening rates

  • Click-through rates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

ARTICLE 2 – HOW WE USE YOUR INFORMATION

We use your personal information only where permitted by applicable law.

Your information may be used to:

  • Process and confirm your orders

  • Deliver your purchases

  • Process payments securely

  • Provide customer support

  • Respond to enquiries

  • Manage returns and refunds

  • Prevent fraud and unauthorised transactions

  • Verify your identity where necessary

  • Improve our products and services

  • Improve our website performance

  • Analyse customer behaviour

  • Detect technical issues

  • Comply with legal obligations

  • Send service-related communications

  • Send marketing communications where you have consented or where permitted by law

We never sell your personal information to third parties.

ARTICLE 3 – LEGAL BASIS FOR PROCESSING

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information on one or more of the following legal bases:

Performance of a Contract

We process your information where it is necessary to fulfil your order, including:

  • Processing payments

  • Shipping products

  • Managing deliveries

  • Providing customer support

  • Handling returns and refunds

Legal Obligations

We may process your information where required to comply with legal obligations, including:

  • Accounting requirements

  • Tax obligations

  • Fraud prevention

  • Consumer protection legislation

  • Regulatory requests

Legitimate Interests

We may process certain information where it is necessary for our legitimate business interests, provided that these interests do not override your rights and freedoms.

This includes:

  • Improving our website

  • Analysing website traffic

  • Preventing fraud

  • Protecting our business

  • Improving customer experience

  • Maintaining website security

Consent

Where required by law, we will request your consent before:

  • Sending certain marketing communications

  • Placing non-essential cookies

  • Using certain tracking technologies

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before your withdrawal.

ARTICLE 4 – DISCLOSURE OF INFORMATION

Racing Xtreme treats your personal information as confidential and will only disclose it where necessary, lawful, or with your permission.

We may share your personal information in the following circumstances:

Legal Compliance

We may disclose your personal information where we are required to do so by law or where we reasonably believe that such disclosure is necessary to:

  • comply with a legal obligation;

  • respond to a lawful request from a public authority, court or regulatory body;

  • enforce our Terms and Conditions or other agreements;

  • protect our legal rights;

  • investigate suspected fraud or unlawful activity;

  • protect the rights, property or safety of Racing Xtreme, our customers or others.

Service Providers

To operate our business and provide our services, we may share certain personal information with carefully selected third-party service providers, including:

  • Shopify (our e-commerce platform);

  • payment service providers;

  • shipping and delivery companies;

  • order fulfilment partners;

  • customer support providers;

  • fraud prevention and security providers;

  • IT and website hosting providers;

  • analytics and marketing service providers.

These service providers are only permitted to process your personal information on our behalf and only for the purposes necessary to provide their services.

Business Transfers

If Racing Xtreme is involved in a merger, acquisition, business sale, restructuring or transfer of assets, your personal information may be transferred to the new owner or successor organisation, provided that appropriate safeguards are maintained and your information continues to be protected in accordance with this Privacy Policy.

With Your Consent

In situations where your consent is required by law, we will only disclose your personal information after obtaining your explicit consent.

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

ARTICLE 5 – SHOPIFY

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.

When you browse our website or place an order, certain personal information is collected and processed through Shopify's secure infrastructure. This information may include your name, billing and shipping addresses, email address, telephone number, order details, payment status and technical information relating to your visit.

Your data is stored on Shopify's secure servers and protected using industry-standard security measures, including encryption, firewalls and access controls.

Shopify processes personal information on our behalf in accordance with applicable data protection laws and its own Privacy Policy.

For more information about how Shopify processes personal data, please visit:

https://www.shopify.com/legal/privacy

Payment Processing

When you complete a purchase, your payment is processed through Shopify Payments or another payment provider available during checkout.

Racing Xtreme does not store your complete payment card details.

Payment information is encrypted and processed securely in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

Your payment information is retained only for as long as necessary to complete the transaction and comply with applicable legal, accounting and regulatory requirements.

Security Standards

Shopify and its payment partners maintain security measures designed to protect payment information against unauthorised access, disclosure, alteration or destruction.

While no method of transmitting data over the Internet or electronic storage can be guaranteed to be completely secure, Racing Xtreme and Shopify implement commercially reasonable safeguards to help protect your personal information.

 

ARTICLE 6 – PAYMENT PROVIDERS

To process payments securely, Racing Xtreme works with trusted third-party payment providers.

Depending on your location and the payment method selected during checkout, your payment may be processed through one or more authorised payment providers, including:

  • Shopify Payments

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other payment methods made available during checkout

When you make a purchase, the payment provider may collect information necessary to authorise and process your payment, including:

  • Your name

  • Billing address

  • Payment card details or other payment credentials

  • Transaction amount

  • Order reference

  • Fraud prevention information

Racing Xtreme does not have access to, collect or store your full payment card details.

All payment information is transmitted securely using encrypted connections and is processed directly by the selected payment provider in accordance with applicable security standards, including the Payment Card Industry Data Security Standard (PCI DSS) where applicable.

Each payment provider acts in accordance with its own Privacy Policy and Terms of Service. We encourage you to review these policies before completing your purchase, as they explain how your personal information is collected, processed and protected.

If your payment is declined or cannot be authorised, Racing Xtreme may be unable to complete your order. In such cases, no contract for the sale of the Products will be formed until payment has been successfully authorised and accepted.

For fraud prevention and security purposes, payment providers may carry out identity verification or transaction risk assessments before approving a payment. These checks are performed independently by the relevant provider and help protect both our customers and Racing Xtreme against fraudulent or unauthorised transactions.

ARTICLE 7 – THIRD-PARTY SERVICES

To operate our website efficiently and provide our products and services, Racing Xtreme works with a number of trusted third-party service providers.

These providers only receive the personal information necessary to perform the services they provide on our behalf and are contractually required to process your information securely and in accordance with applicable data protection laws.

Depending on the services you use, we may share your information with third parties including:

  • Shopify (our e-commerce platform)

  • Payment service providers

  • Shipping and courier companies

  • Order fulfilment partners

  • Customer support providers

  • Fraud prevention and identity verification services

  • Website hosting and cloud infrastructure providers

  • Analytics providers

  • Email communication and marketing service providers

  • Advertising and remarketing partners, where permitted by law and based on your cookie preferences

Each third-party provider processes personal information only for the purpose of delivering the services requested by Racing Xtreme and is not permitted to use your information for its own independent marketing purposes.

Third-Party Privacy Policies

Certain third-party providers, such as payment processors or shipping companies, maintain their own Privacy Policies and Terms of Service.

We encourage you to review the privacy policies of these providers to understand how your personal information is collected, processed and protected once it has been transferred to them.

Racing Xtreme is not responsible for the privacy practices or content of third-party websites, applications or services that are not owned or controlled by us.

External Links

Our website may contain links to external websites operated by third parties.

If you click on a third-party link, you will leave the Racing Xtreme website and become subject to the privacy policy and terms of the external website.

We recommend that you carefully review the privacy policies of any third-party websites before providing them with your personal information.

International Service Providers

Some of our third-party service providers may be located outside the United Kingdom or the European Economic Area.

Where your personal information is transferred internationally, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards may include adequacy regulations, Standard Contractual Clauses (SCCs), or other legally recognised transfer mechanisms designed to protect your personal information.

Racing Xtreme remains committed to ensuring that your personal information is handled securely, regardless of where it is processed.

ARTICLE 8 – INTERNATIONAL DATA TRANSFERS

Racing Xtreme may transfer, store or process your personal information outside the United Kingdom or the European Economic Area (EEA) where it is necessary to operate our business and provide our products and services.

As we use international service providers such as Shopify and other trusted partners, your personal information may be processed in countries whose data protection laws differ from those of the United Kingdom or the European Union.

Whenever personal information is transferred internationally, Racing Xtreme takes appropriate measures to ensure that your information remains protected in accordance with applicable data protection laws, including the UK GDPR.

These safeguards may include:

  • Transfers to countries recognised as providing an adequate level of data protection by the UK Government or the European Commission;

  • The use of Standard Contractual Clauses (SCCs) or other approved contractual safeguards;

  • Transfers carried out under legally recognised derogations where applicable;

  • Additional technical and organisational security measures where required.

Our third-party service providers are contractually required to implement appropriate security measures and to process personal information only in accordance with our instructions and applicable legal requirements.

Despite these safeguards, no method of electronic transmission or international data transfer can be guaranteed to be completely secure. However, Racing Xtreme takes commercially reasonable steps to minimise risks and protect your personal information throughout its lifecycle.

If you would like further information regarding the safeguards applied to international data transfers, you may contact us using the contact details provided in this Privacy Policy.